Customer reviews of Digbeth Motor Sales Ltd

By Neville B on 11 September 2019 | Purchase not verified

I have never dealt with such honest and fair car traders in my 47 years. I can honestly vouch that you will be dealt with in a friendly and helpful way. I bought an ex postal van at a good price, the engine had been properly serviced. It had fresh oil and a new oil filter fitted, the engine was immaculate considering the age and price. I gave them a few issues with paying which they helped with and they also sorted my insurance out too so I could get home safe. I had my elderly father with me and they also made sure he was OK as he had a long wait. These are a credit to the trade and I'm sure their business will grow if they continue like this. Can't thank you enough guys. One happy little red van driver.

Reply from Digbeth Motor Sales Ltd on 18/09/19

Really appreciate your feedback and your words really do mean a lot to us. We always make sure we give the best we can to meet your needs so our customers are treated in a good way. We are glad to know that you were satisfied with your overall experience and we hope to see you in future for your next vehicle. If you need anything please don't hesitate to get in touch. Regards Dms Team

By Paul V on 05 June 2019 | Purchase not verified

Great bunch of lads . Very feiendly and helpfull. No pressure and open to questions and very informative. Straightforward dealing with no hiccups. Delivered the car as well. A great experience . Would definately recommend . Nice one lads 👍👍

By Steve J on 13 April 2019 | Purchase not verified

Have recently bought a VW Golf from Digbeth Motors. We saw it advertised on the internet so we rang to ask for details and were given an accurate description of the car. As we live on the Isle of Wight it was not practical to view the car in Birmingham so we bought the car on Trust and Digbeth Motors arranged to deliver the car to Southampton . Everything went well, the car was delivered on time and the condition was exactly as described. There was a small issue with the central locking which the garage said they should have sorted out before it left . We got it dealt with on the Island and were reimbursed by Digbeth Motors without hesitation. I would definitely use this garage again

By Mark C on 13 April 2017 | Purchase not verified

Brought An Audi A3 off this garage about a month ago and so far so good!!!! Brilliant service and they gave me a great deal on my part ex. I am based in London but would seriously consider going back to Birmingham to deal with these guys again whenever I need another car...

Reply from Digbeth Motor Sales Ltd on 19/04/17

Hi Mark, we do appreciate your review and business. We also appreciate the time you took to put your trust in us to buy an old car with no warranty. I'm glad to know you are happy with your new audi a3. We would be more than happy to do business with you in future. Kind regards. DMS team

By M Z on 22 March 2017 | Purchase not verified

I recently purchased a vehicle from Digbeth Motor Sales, Birmingham. The sales agent who assisted me was a Sab. I cannot say enough about Mr. Sab, he is a man of honor and integrity. He did everything he could to assist in the purchase of the vehicle to make sure all expectations were met. He also made follow up phone calls to assure compete satisfaction. If you are looking to buy a vehicle in the near future, pay a visit to Digbeth Motor Sales and ask for Sab, you will be glad you did. M Zack

By mahmood a on 24 January 2017 | Purchase not verified

i bought a van off them they seem very good co showed me van looks good i took van away fuel pump gone i ring them up they came to pick up van charge me for recovery no problem i paid them 4 days later got the van back after 4 week same problem came back collect they return me the van they said its ok now but 6 weeks later same problem ring them up they told me they cant do any thing to it it pass 28 days warrenty i will tell every one to stay away from that co. they got faulty cars and van

Reply from Digbeth Motor Sales Ltd on 24/01/17

Thanks for taking time to leave a review. I am sorry that you have dealt with a company who has provided this service. Here at Digbeth Motor Sales we pride ourselves on customer service and i can assure you this wasn't our business, you must have us confused with another business. We predominantly sell cars, however do offer vans from time to time. If you need any assistance please call us on 0121 6595860 or double check the invoice that was issued at the time of sale to guide you towards the right business.