Customer reviews of Digbeth Motor Sales Ltd

By Caitlin B on 08 February 2017 | Verified purchase

Sabs was great! The car price was reasonable and in line with the age, mileage, and make of the car. I don't have much experience with cars, but he made me feel comfortable that the car I bought was in good condition, and covered under the warranty provided with the sale. I can't recommend them enough!

Reply from Digbeth Motor Sales Ltd on 09/02/17

Hi Caitlin I'm so glad that you were really pleased with the car. Thanks for your kind review. I really appreciate your business. Thank you

By Alasdair Donald M on 07 February 2017 | Verified purchase

Really good customer service and care, would recommend using them!

Reply from Digbeth Motor Sales Ltd on 07/02/17

I’m delighted to read your kind words about Digbeth motor sales ltd. Thank you for your feedback and great star rating, if there is anything further that we can assist you with, please do not hesitate to contact us.

By Jerome H on 21 January 2017 | Verified purchase

My 2nd car off DMS and once again I'm very pleased with the car and the friendly service. I would highly recommend DMS to somebody looking for a decent car.

Reply from Digbeth Motor Sales Ltd on 07/02/17

Thank you :)

By Mathew John H on 03 January 2017 | Verified purchase

The chaps at Digbeth Motor Sales were very helpful, knowledgeable, and in my experience supplying a good service. In summary the viewing of the vehicle and test drive was easily arranged, they were happy to leave you alone and inspect the vehicle, at your convenience. The vehicle I inspected was in great mechanical condition, with some minor body issues, which was exactly as described. Once I decided on the vehicle, they were happy to do a deal, and take my old knackered vehicle in P/X. Good guys, great service.

By Matthew James A on 31 December 2016 | Verified purchase

I went to digbeth motor sales to oook at a Honda Civic type r gt and I must say it was in very good condition! The car stood out from the rest of the other Honda there was at digbeth motor sales as it was super clean and looked like it been looked after all it's life, it had! It had full Honda service history to math the perfect car! As for the owner I couldn't fault him, knew the ins and outs of the car and was a really nice chap to deal with. Would highly recommend buying a car here!

By Shan M on 16 December 2016 | Verified purchase

Great service and very friendly and helpful. Never rushed the sale and made sure I was 100% happy with the car. Would highly recommend here. Very happy with the car and will tell people to purchase here again.

By David B on 08 November 2016 | Verified purchase

Absolutely top class, the sales man Akeel, made everything so simple, he explained everything about the car which was exactly as he described, as for payment he gave us clear instruction on payment methods, he organised delivery which arrived exactly when he said it would, the guy is a real pro, and most of all, he was a really nice guy to talk to, would I go back to Digbeth motors again? 100%

By Anonymous on 10 August 2025 | Purchase not verified

Great service, friendly staff. Will definitely buy from here again.

By Mr D on 27 May 2025 | Purchase not verified

We Made a phone call to the dealer to arrange a viewing and a test drive, the dealer refused us test drive unless we bought the car first. This left troubled and confused and we didn’t proceed with the viewing.

Reply from Digbeth Motor Sales Ltd on 27/05/25

Thank you for your feedback. We’d like to clarify that your call was received after our regular business hours, around 7pm. At that time, while we were happy to offer a viewing appointment, we explained that a test drive wouldn’t be possible due to the time and the nature of the vehicle, which is a high-value car requiring appropriate scheduling and preparation. We would be more than happy to arrange both a viewing and a test drive during our normal operating hours. Please feel free to contact us at your convenience to book an appointment.

By Odin P on 07 May 2025 | Purchase not verified

Avoid at all costs. Sold us a car with a faulty engine, engineers are suggesting it could’ve come from the scrapyard. They also incentivised us to opt out of warranty to get a price reduction, now it’s clear to see why.The engine warning light came on within days of owning the car and completely broke down within weeks, it would need a complete new engine. Contacted the owner who is trying to claim no liability.You’ll end up saving yourself a lot of time, effort and money by buying elsewhere, and most importantly, not put your safety at risk by driving an unreliable vehicle.

Reply from Digbeth Motor Sales Ltd on 22/05/25

We’re sorry to hear you’re unhappy with your experience, but we do want to clarify a few important details. You purchased the vehicle over four months ago, and at the time of sale, there were no faults present. The car passed a full health check and had a new turbo fitted prior, which remains under warranty. As part of our standard process, our aftersales team also contacted you within the first week to ensure everything was satisfactory, and you confirmed you were happy with the vehicle at that time. We have since requested a copy of the engineer’s report you mentioned in order to investigate further, but this has not yet been provided. And as you had discount taken and opted out for warranty at the time of sale but we have offered you 50% contribution towards the work needed but we haven’t had no report from yourself. We’re more than happy to review any documentation you send and continue the conversation constructively. Our aim is always to deal with customers fairly and transparently, and we encourage open communication if any concerns arise.